Takeout Survey Thanks for taking the time to take our takeout survey. Your feedback is greatly appreciated and will be read by managers and owners. If you’d like for us to reply back to you, please include your name and email on the bottom of this survey. Much Appreciated, The Gaetano’s Team PART ONE: PLACING AND PICKING UP THE ORDER1. How did you place your order?SelectGaetano’s Online OrderingOver the PhoneIn PersonThird Party Delivery Service (ie: Grub Hub, Door Dash, Uber Eats)Which Third Party Service did you use?SelectDoorDashGrubHubUber EatsPostMatesOfficeExpressHiddenGaetano’s online ordering website was easy to useHow could we make your online experience better?How did you pick up your food?SelectCurbside Pick UpI walked inside the restaurantI had the food deliveredHiddenGaetano’s curbside signage was clear in directionPlease CommentHiddenA Takeout Associate replied to my text within one minuteHiddenThe Takeout Associate approached me in a cheerful and friendly wayHiddenI received my food close to my requested timeHiddenThe Takeout Associate was cheerful and friendlyHiddenThe Takeout Associate processed my payment quicklyHiddenThe Takeout Associate informed me where I should wait for my orderHiddenI received my food close to my requested timeHiddenThe food arrived at my requested timeHiddenThe food arrived in a tamper resistant sealed bagHiddenThe Takeout Associate answered the phone in a cheerful and upbeat wayHiddenWhen placing my order, the Takeout Associate DID NOT make me feel rushedHiddenThe Takeout Associate was knowledgeable and answered my questions correctlyHow did you pick up your food?SelectCurbside Pick UpI walked inside the restaurantI had the food deliveredHiddenGaetano’s curbside signage was clear in directionHiddenA Takeout Associate replied to my text within one minuteHiddenThe Takeout Associate approached me in a cheerful and friendly wayHiddenI received my food close to the time the takeout associate quoted me over the phoneHiddenThe Takeout Associate was cheerful and friendlyHiddenThe Takeout Associate processed my payment quicklyHiddenThe Takeout Associate informed me where I should wait for my orderHiddenI received my food close to the time the takeout associate quoted me over the phoneHiddenThe food arrived at my requested timeHiddenThe food arrived in a tamper resistant sealed bagHiddenThe Takeout Associate was cheerful and friendlyHiddenWhen placing my order, the Takeout Associate DID NOT make me feel rushedHiddenThe Takeout Associate was knowledgeable and answered my questions correctlyHiddenThe Takeout Associate processed my payment quicklyHiddenThe Takeout Associate informed me where I should wait for my orderHiddenI received my food close to the time the takeout associate quoted meHiddenGaetano’s menu descriptions were correctHiddenThe food arrived at my requested timeHiddenThe food arrived in a tamper resistant sealed bagPART TWO: THE FOOD1. Was your order correctly packaged?SelectYesNoWe’re so sorry it wasn’t packaged correctly. Please describe what was missing/wrong.2. How was your food?SelectGreatIt was okayNeeded improvementWe’re so sorry about that. Please describe what was wrong.3. What can we do to make your takeout experience better in the future?Your Name First Last Your Email (email addresses will not be put on our mailing list)Newsletter Sign Up Check here if you would like to be subscribed to the Gaetano’s Newsletter Δ